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Travel Administrator

Offshore Virtual Assistants, a well-respected Australian Outsourcing company, is looking for an experienced Travel Administrator to join our Australian client’s growing team of travel agents. The aim is to provide administration and operational support for their group’s team in the creation of inspirational travel experiences.

Full Time role. Monday to Friday- 40  hours per week. 

9:00 AM -6:00 PM SYD time or 7:00 AM-4:00 PM PH time

Key Responsibilities:
  • Knowledge on using CANVA and creating flyers, etc
  • Fluent TRAMADA skills – data input, reporting
  • Office Administration
  • Travefy skills 
  • Social Media/email marketing (branded to Elite Events & Travel Group)
  • Hotel & Car Hire Quotes and Comparisons
  • Pay Direct spreadsheet creation and management
  • Group Travel – managing rooming lists and schedules and excel spreadsheets
  • Arranging Group Transfers
  • Creating Spreadsheets for large FIT bookings
  • Credit Card Reconciliation
 
Type of Person:
  • Strong Attention to Detail 
  • Willing to learn how to manage group travel
  • Has knowledge and experience in reconciling agency credit card
  • Knowledge and skills on how to use Google Drive and spreadsheets.
  • Recent tourism qualifications or previous experience in the travel industry
  • With GDS Experience
  • High degree of attention to detail and excellent organisational skills
  • Can multitask
  • Can work with a highly experienced advisor
  • has great communication skills
  • provides good followup
  • Good attention to detail
  • Great attitude

Qualifications and Experience/Skills Required

  • Previous experience as a VA and or travel consultant for Australian clients 
  • Excellent English communication skills, both verbal and written
  • Strong customer service and organisational skills

Tools and Software: 

  • Travefy
  • Tramada
  • Google Suite (Docs, Sheets, Sites, Chat, Meet, Gmail)
  • Intermediate Microsoft Office suite (Excel and Word)
  • Canva
  • Social Media knowledge is desirable

Key Success Factor

  • GDS Experience 
  • Strong English written communication skills
  • Has used Tramada 
  • Strong attention to details
 
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