About Us

OUR MISSION

We help you achieve a balanced life

by providing our clients with a value-added, end to end, managed, personalised service at a fair price, delivering excellence through happy and collaborated teams. We do this by recruiting qualified, dedicated offshore staff in the Philippines overseen locally by Australian professionals

OUR DEDICATED LEADERS

Our aim is to support you throughout the offshore journey, by sharing our vast experience in offshoring and business processes, to get  the best result for you and your team. Our experience covers:

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Angela Beale - Founder ​

Angie shares her knowledge of over 35 years working as: 

Angie takes time to understand your goals and business pain points before embarking on recruitment to ensure you have the right team member for long term success. Angie can provide expert business solutions advice, set up your systems and processes and get you ready for outsourcing. Time invested at the start can make a long term difference to outsourcing success. 

Mia Dizon - General Manager

Mia understands the challenges business owners face when juggling multiple roles and spending valuable time on non-profitable tasks.

With this insight, she has dedicated herself to driving success through effective management and her extensive expertise in outsourcing, human resources, project management, business development, recruitment, onboarding, client relations, debt collection, customer service, administrative support, sales, and appointment setting. Mia excels in handling customer queries and concerns, consistently offering positive solutions that benefit both clients and the companies she supports.

Over the past 17 years, Mia has gained her skills through diverse work experiences with outsourcing companies and home-based projects. Her technical expertise, interpersonal skills, productivity, and exceptional work ethic ensure that she can adeptly handle the unique challenges of various roles. OVA can take pride in her ability to assist clients in achieving their outsourcing goals effectively. 

Phil Kerrigan - Coach

Given how uncertain the future can be, you must know your purpose and  be aligned to your strategic objectives. Phil has a proven portfolio of skills in leadership and change management:

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How we can help you get started

We believe that long term success in outsourcing comes from identifying goals and reducing risk.

  • Clear role definitions with defined outcomes and expectations
  • Open and active conversations
  • Using proven online systems
  • Documented and constantly updating processes
  • Providing constructive feedback 
  • Rewarding success
  • Checking and knowing the SUCCESS metrics
  • Ensuring LOCAL team “buy in” for positive team collaboration

What do we ask from you

  • At Offshore Virtual Assistants we pride ourselves on our positive culture. This  is the result of setting clear expectations, offering valuable feedback and working closely with our clients and team members to address any issues quickly and openly. 
  • We take the time initially to work with us to understand your current business challenges and help you to select the best tasks to outsource.
  • We are that you are open-minded to accept that change is inevitable. We try to simplify our approach and guide you through the process. 
  • Approaching this journey with a positive mind to accept change, 
  • Offer Feedback by  working with your offshore team member to teach your business processes and offering constructive feedback and appreciation
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