Offshore Virtual Assistants, a respected Outsourcing company based in Australia is seeking an experienced Executive/Operations Assistant for their Australian client. The company specialises in beautiful homewares, artwork and gorgeous fashion and pamper products and currently has five retail/online stores.

We are looking for a diligent Executive/Operations Assistant to work in this exciting role who is interested in homewares and fashion and will become an integral part of our team.

Responsible for supporting day-to-day business operations to ensure the business functions efficiently. This emphasises assisting with administration and tasks to assist the day-to-day running of the business.

Duties and Responsibilities: 

ADMINISTRATION TASKS ( primary role)

• Priority is to manage email for multiple store accounts and CEO emails- G Suite, keeping inbox to minimum
• Create Custom Labels, filters  and Folders to Organize Gmail accounts
• Practice the zero inbox method, create an inbox for each of these labels:
  • Action—Issues that need immediate attention
  • Follow-up—Issues that need further collaboration
  • Later—Issues that don’t need immediate attention
• calendar and meeting coordination

DIGITAL MARKETING ROLE

• To build  and develop marketing strategies
• Manage business social media and online marketing accounts
• Create social media campaigns. This includes Facebook,, Instagram, LinkedIn, Youtube page/channel management
• Creating and preparing taglines for social media posts

• Creating email newsletter
• Basic Editing of Marketing Videos for social media and website
• CRM and EDM Management 
• Shopify Experience for retail store
• Landing Page Creation for campaigns – working knowledge and/or experience 
• Graphic Designing -Branding,  Image Optimisation and Photoshop of images

SECONDARY ROLE: OPERATIONAL TASKS ( backup support to operations executive )

• accounts reconciliations of payments and receipts in Xero 
• booking and tracking of deliveries
• order and supplier support
• other operational tasks as required

OTHER DUTIES as required to assist in the growth of the company

Qualifications:

• Previous experience in a busy e-commerce retail industry is an advantage.
• Must be available to work 15 hours per week during AU business hours
• Degree in business administration or equivalent 
• Industry experience in the retail environment 
• Minimum 2 years experience as an executive or operations assistant

Personal Qualities: 

• Confident and easily understood when conversing in English
• Confident in corresponding in English and checking for grammatical and spelling errors
•  Fast learner
•  Ability to follow instructions
•  Accurate Data entry skills
•  Observant and self-motivated
•  Ability to move quickly between tasks and keep them progressing
•  Ability to effectively to prioritise work tasks to meet deadlines
• Ability to work independently and to carry out assignments to completion following processes and procedures

Tools and Software:

Skills Required

• Gmail and email management skills are essential
• Google Drive
• Shopify Website system 
• Social media experience
• Teamwork Projects
• Strong computer knowledge and skills
• Canva 

 Additional Skills Desirable

• Familiar with RMS POS system is a bonus
• Teamviewer