Offshore Virtual Assistants (OVA) are looking for a detail-oriented Travel Administration & Systems Support to provide back-end travel administration and systems support for a travel professional operating as an Independent Contractor within a travel agency environment.

This role focuses on travel booking systems, itinerary preparation, enquiry follow-up, and research, with no direct client interaction.

Part-time: 2 hours per day, 10 hours per week.

Schedule: 11 am – 1 pm  Brisbane time or 9 am – 11 am Manila time, Monday-Friday

Key Responsibilities:

Travel Systems & Administration

– Entering and maintaining accurate bookings and records in Tramada
– Managing booking updates and amendments
– Supporting ongoing travel administration processes

Itinerary & Proposal Support

• Assisting with Axus Travel itinerary creation and management
• Updating itineraries with confirmed services and documentation
• Preparing itineraries ready for review and finalisation

Enquiries & Follow-Ups

• Following up on internal and supplier enquiries
• Tracking responses and organising information
• Supporting enquiry management workflows

Research & Travel Planning Support

• Researching destinations, accommodation, flights, tours, and transport
• Comparing suppliers, pricing, and inclusions
• Providing structured research to support itinerary planning

General Administrative Support

• File and document management
• Maintaining task lists and workflow priorities
• Supporting efficient administration processes

What This Role Does Not Include

• No direct client communication
• No sales or quoting responsibilities
• No final booking approvals

Ideal Candidate Profile

• Experience in travel administration or travel-related roles
• Experience with Tramada and/or Axus Travel (highly desirable)
• High attention to detail and accuracy
• Strong organisational and time management skills
• Able to work independently and follow structured processes