Offshore Virtual Assistants (OVA), a trusted Australian outsourcing partner, is supporting a membership-based organisation in the human resources and professional development sector, supporting senior HR professionals across Australia. Our mission is to provide members with resources, networking opportunities, events, and a supportive community to help them succeed in challenging leadership roles.

Are you organised, proactive, and ready to make a real impact in a growing business? We’re looking for an Online Business Manager / Virtual Assistant to join our team, supporting our members and operations across Australia.

Responsibilities: 

Administration Tasks

Event Management

• Manage event calendars and send reminders
• Coordinate logistics including venues, food, and attendance tracking
• Prepare event materials (name tags, run sheets, feedback forms)
• Promote events across communication channels

Member Onboarding & Offboarding

• Maintain and update member databases
• Coordinate onboarding and activation of member benefits
• Manage offboarding processes

Email & Diary Management

Manage shared inbox and ensure timely responses

Coordinate scheduling and appointments

Prepare weekly meeting agendas and summaries

Sales & Marketing Support

Lead Generation & Social Media

• Conduct LinkedIn outreach and engagement
• Schedule and manage social media content
• Follow up on enquiries and potential leads

Website Support

• Update website content as required
• Assist with SEO improvements
• Maintain member portal updates

Member Communication

• Prepare monthly updates and newsletters
• Manage communication channels and member engagement
• Coordinate onboarding sessions and track attendance

Systems & Tools

• Microsoft 365 (SharePoint, Forms, OneNote, Planner, Outlook)
• Mailchimp
• LinkedIn
• Survey tools (e.g., SurveyMonkey)
• Canva
• Website platforms (e.g., GoDaddy)
• AI tools (e.g., Copilot)

Qualifications: 

• Proactive and highly organised
• Strong experience as a Virtual Assistant (preferably supporting an Australian business)
• Detail-oriented with strong communication skills
• Comfortable working with systems and improving processes
• Takes ownership and follows through on tasks