Location: Remote – Philippines

Arrangement: Full-time, 40 hours per week

Offshore Virtual Assistants (OVA) is an established Australian outsourcing company helping both growing and established businesses scale effectively through strategic remote staffing solutions.

Pulse Travel is a highly regarded travel management company delivering tailored corporate, leisure, group and event travel services to both businesses and individual clients, with a strong emphasis on personalised service and operational excellence.

We are seeking an experienced Corporate Travel Consultant to support non-client-facing corporate travel operations. This role will focus on corporate booking assistance, queue management, and back-office travel administration, while client-facing consultants remain in-house in Australia.

The successful candidate will work closely with the internal team and will be recruited, onboarded, managed, and paid by OVA under a fixed monthly service model.

Responsibilities: 

• Corporate Travel Support
  • Assist with travel bookings and reservations where required
  • Prepare and manage booking records within GDS systems
• Prepare accurate corporate travel quotations, when requested
• Manage and monitor travel booking queues
• Process fulfilments, amendments, reissues, and cancellations
• Generate and transact from basic operational or booking reports to support the internal team (including uninvoiced, unreceipted, fees, and bookings status reports)
• Ensure compliance with client travel policies
• Maintain booking accuracy and documentation standards
• Back-Office Administration including reconciling booking financials
• Manage supplier confirmations and ticketing follow-ups
• Support workflow tracking via Monday.com (or client systems)
• Update CRM systems (if applicable)
• Maintain detailed records of transactions and communications

• Assist with reporting and operational documentation

Systems: 

Work within client systems, including (but not limited to):

• Tramada (where applicable)
• Amadeus
• Monday.com (task tracking)

• HubSpot CRM

Required Qualifications and Experience/Skills 

• 2+ years of experience in corporate travel or travel administration
• Strong quoting and fare construction knowledge
• Experience managing booking queues
• High attention to detail and accuracy
• Experience using travel systems – Amadeus (GDS and mid-office systems preferred)
• Familiarity with Tramada is highly desirable
• Comfortable working in a non-client-facing support capacity
• Strong English written and communication skills

• Ability to work independently in a remote setup

Work Setup Requirements:

• Reliable high-speed internet (speed test required)
• Dedicated home office workspace
• Professional work environment (minimal background noise)
• Updated computer equipment meeting OVA specifications
• Webcam for internal collaboration and meetings